Brother FAX-60 - Manual (Page 31)

25
TROUBLESHOOTING
If you are having trouble with the image quality in TRANSMIT or RECEIVE modes, try the unit in
the COPY mode. If this test gives you a good reproduction, the problem is not with your unit
but with the other unit or the telephone lines.
If this GUIDE does not help you in solving a problem with your unit, please call our service at:
1-800-284-4FAX.
I. TRANSMITTING
SYMPTON POSSIBLE CAUSE ACTION
No lamp indications on
cover. Power switch is
turned on but power lamp
does not light.
Is the power cord plugged in? Plug in power cord
Faint drawings or charac­
ters are not reproduced when
sending or copying.
Contrast switch set wrong. Change Contrast switch on
the front of the unit to "L"
(Light setting).
Document jam Document jammed in trans­
mitting section.
1. Turn the power off.
"CAUTION: BOTH ICM AND
OGM MESSAGES WILL BE
ERASED IN THE EVENT OF A
POWER INTERRUPTION. CARE
SHOULD BE EXERCISED WHEN
UNPLUGGING THE UNIT OR
TURNING OFF THE UNIT'S MAIN
POWER SWITCH."
2. Pull up on the control panel
to open it up.
3. Remove the jammed
document.
4. Close cover making sure
that you hear it click into
place.
5. Do not retransmit this
document but make a copy
of it first.
Error indicator is lit Communications error has
occured - this is usually caused
by a bad phone line.
1. Redial and try transmission
again.
2. If you get failure again, call
the distant location and
verify if their unit is
functioning and that it is a
Group 3 fax terminal. If it is
not working, have them call
their service. If it is not a
Group 3, then you cannot
transmit to them at all.