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Frequently asked questions – Kenmore 141.15227 User Manual

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Frequently Asked Questions

Question: Can I convert my Kenmore gas grill from
one fuel type to another?

Answer: Your Kenmore gas grill is manufactured to
exact specifications and is approved by the Canadian

Standards Association (CSA) for LP gas use only. For
your own safety, conversion kits are not available and
any attempt to convert your grill from LP gas to Natural
Gas will void your product warranty.

Question: Why doesn't the hose and regulator assem­

bly supplied with my new Kenmore grill fit the older LP

gas tank I’ve used for years?

Answer: The U.S. Government regulates gas appliances
and LP gas tanks. Whenever new regulations are passed
the LP gas tank fittings are altered. If your tank does not
fit the hose and regulator supplied with your new grill, the
tank is outdated and must be replaced.

Question: What can cause grill parts to rust and what
affect does it have on the grill materials.

Answer: Rusting is a natural oxidation process and may
appear on cast-iron and steel parts. Rust will not affect
the short term performance of your grill or affect the taste
of your foods.

Stainless steel grill parts will not rust. However, weather­
ing and extreme heat can cause stainless steel Lid
surfaces to turn tan color. This is discoloration, not rust.

Question: How can I minimize the risk of rust or
stainless steel discoloration?

Answer: To protect against the natural rusting process,
the Grill Bowl, Burners, Cooking Grids and Flame Tamers
have a porcelain finish. However, dropping, scraping or
scratching these items will damage the porcelain finish
and allow rusting. We recommend you "season" these
items before and after each use. Consistent seasoning
will help deter rusting and will create an easy to clean
cooking surface.

Weathering and extreme heat can cause exterior
stainless steel surfaces to turn tan in color - which is
not to be confused with rust. Machine oils used in the
manufacturing process of stainless steel can also
cause this tanning color. After removing the protective

PVC film from your Grill Lid use a Stainless Steel

Cleaner to polish the inside and outside of your grill

Lid. Never use abrasive cleaners or scrubbers. Follow

the easy "Cleaning Exterior Stainless Steel Surfaces"
procedures found in this Owner's Manual.

Question: How do I season Cast Iron?

Answer: Before and after each cookout, apply a thin

layer of cooking oil, spray or vegetable shortening to

each Cooking Grid and optional cast-iron accessory. Be
sure to coat the entire surface including edges and any
areas with chipped porcelain. Insert the Cooking Grids
and accessories into your grill and warm 2 to 3 minutes.

Question: Sometimes my grill does not light when I

push the Ignition Button. Why?

Answer; Refer to the Lighting Instructions in this

Owner's Manual. Also check these common causes:

• Ignition AA battery may need replacing.
• Ignition wires may be loose. Remove the AA battery,

inspect the Ignitor Junction Box found behind the
Control Panel, and connect any loose wires.

Question: What is the best way to protect my new

Kenmore gas grill from the weather?

Answer: A good quality grill cover should be used to

protect your grill when not in use. Kenmore Grill Cover

• 15810 is made to fit this particular grill model. Also,
follow the cleaning and maintenance instructions in this

Owner's Manual on a timely basis, and your new grill will
give you years of enjoyment.

Question: Where can I buy replacement parts?

Answer: For the repair or replacement parts you need
call 6 am -11 pm CST, 7 days a week 1-800-366-

PART (1-800-366-7278). Use only Sears authorized
parts. The use of any part that is not Sears authorized

can be dangerous and will also void your product
warranty. You will need your model number and serial
number to order parts.

Question: Are the serial and model numbers of my
grill listed somewhere for future reference?

Answer; This information is listed on a silver label found
on the right side of your Grill Head under the Side Shelf.

Question: Sometimes I hear a humming sound
coming from my regulator. What causes this?

Answer: The humming noise is actually the gas
flowing through the regulator. Alow volume of noise is

perfectly normal and will not interfere with the opera­

tions of the grill. If humming noise is loud and exces­
sive you may need to purge air from the gas line or

reset the regulator excess gas flow device. Note: This
purging procedure should be done every time a new LP

gas tank is connected to your grill. For help with this

procedure refer to page 17, step 4, or call the

Customer Service Helpline at the number shown
below.

Customer Service Helpline: If you have questions about assembly or grill operation, or if there are damaged or
missing parts when you unpack this unit from the shipping box, call us Sam - 8pm CST, Monday through Friday at:

1-888-317-7642

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