Kenmore ELITE 796.292796 - Manual (Page 27)

TROUBLESHOOTING GUIDE
BEFORE CALLING FOR SERVICE (cont.)
Problem Possible Causes Solutions
Water in the washer drains
slowly or not at all, or the
display shows: ' Drain pump filter clogged.
' Drain hose is bent, pinched, or
clogged.
' Drain pump failed.
' Check and clean drain pump filter.
' Make sure the drain hose is free of clogs, kinks, etc., and is
not pinched behind or under the washer.
' Call for service.
Washer fills with water
slowly or not at all, or the
display shows:
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' Water supply taps are not open fully.
' Water line hoses are kinked,
pinched, or bent.
' Water inlet filters are clogged.
' Water pressure to tap or house is
too low.
' Make sure that the water taps are open fully.
' Make sure the hoses are not kinked or pinched. Be careful
when moving the washer.
' Clean the inlet filters. See the Care and Cleaning section.
' Check another faucet in the house to make sure that
household water pressure is adequate
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(7)
Washer will not turn on ' Power cord is not properly plugged in.
' House fuse is blown, circuit breaker
has tripped, or power outage has
occurred.
' Make sure that the plug is plugged securely into a grounded,
3-prong, 120-VAC, 60-Hz. outlet.
' Reset circuit breaker or replace fuse. Do not increase fuse
capacity. If the problem is a circuit overload, have it correct­
ed by a qualified electrician.
The display shows:
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' The lid is not closed properly. ' Make sure that the lid is closed properly and press the
START/PAUSE button. After starting a cycle, it may take a
few moments before the tub begins to turn or spin. The
washer will not spin unless the lid is locked.
' If the lid is closed and locked and the open lid error mes­
sage is displayed, call for service.
' If you press the START button while the lid is open, dE error
message will be displayed.
The display shows:
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Lid lock switch error ' Make sure that the lid is closed properly and press the
START/PAUSE button. The washer will not spin unless the
lid is locked.
' If the lid is closed and the lid lock error message is
displayed, call for service.
Wash cycle time is longer
than usual ' The washer automatically adjusts
the wash time for the amount of
laundry, water pressure, water
temperature, and other operating
conditions.
' This is normal. The washer adjusts cycle time automatically
to provide optimal results for the selected cycle.
The display shows: • Water level is too high due to a
faulty water valve. ' Close the water taps, unplug the washer, and call for
service.
The display shows: ' Clutch error Mechanical failure.
Unplug the washer, and call for service.
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