Whirlpool MC8991XT - Manual (Page 40)

If you need service or assistance,
we suggest you follow these five steps:
!• Before calling for assistance...
It nothing operates:
• Is the power supply cord plugged into a live
circuit with the proper voltage? (See page 36.)
• Have you checked your home’s main fuses or
circuit breaker box?
• Have you checked the electric company for
a power failure?
If the oven wlH not run:
• Is the oven being used as a timer?
• If the temperature probe Is being used, is it
plugged tightly into its socket?
• Is the door firmly closed and latched?
• Did you touch START?
• Did you follow the directions exactly?
If the cooking times seem too long:
• Is the electric supply to your home low or
lower than normal? Your electric company
can tell you if the line voltage is low.
• Is the Cook Power at the recommended
setting?
• Are you allowing for more time when micro­
wave cooking more food at one time?
If the display shows a time counting down but
the oven is not cooking:
• Is the oven door closed completely?
• Is the oven in a standing time between QUICK
DEFROST and a cooking cycle? (See page14.)
• Have you set the control as a kitchen timer?
If you do not hear a Programming Tone
(page 6):
• Is the command correct?
• Has the tone been cancelled?
If the fan seems to be running slower than
usual:
• Has the oven been stored in a cold area? The
fan will run slower until the oven warms up to
normal room temperature.
If smoke is coming from the back of the oven
during broiling:
• This is normal, just as in conventional broiling.
If the fan keeps running after convection
cooking:
• It is nornrral for the fan to keep running after
convection cooking. The fan will even run
when the door is open. The fan will autorrKiti-
cally shuf off when the oven components have
cooled down.
If there has been a power interruption, the
Display will show 888:86. Reset the clock
(page 6).
If the oven turns off too soon or not soon
enough when using the probe:
• Is at least Vi of the probe in the food?
• Is the probe tip in the center of the food?
• Is the probe touching bone or fat?
• Have you allowed roasts to stand for a tew
minutes after cooking?
• Is the probe plugged tightly into its socket?
• Is the Cook Power set correctly?
• Is the Probe Temperature set correctly?
If FAIL, FAIL 2, FAIL 3, or FAIL 4 shows in fhe
Dispiay, call your Whirlpool COOL-LINE® serv­
ice assistance teiephone number.
2
.
If you need assistance*...
Caii Whirlpool COOL-LINE® service assist­
ance teiephone number. Diai free from any­
where in the U.S.:
1-800-253-1301
and talk with one of ourtrained Consultants. The
Consultants can instruct you in how to obtain
satisfactory operation from your appliance or, if
service is necessary, recommend a qualified
service company in your area.
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