Awntech DESTIN - Manual (Page 30)

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RETURNS/ORDER EXCEPTION CONTACT:
Customer Service: Phone 817-354-9600, Fax 817-354-9612, email [email protected]
TO ACQUIRE A RETURN OR REPAIR AUTHORIZATION NUMBER YOU MUST GO THROUGH OUR WARRANTY
PROCESS BELOW
• Email or mail a photo of the damaged parts to:
EMAIL: [email protected]
MAIL: Customer Support, Awntech Corporation, 10950 S. Pipeline Rd., Bldg. 1, Euless, TX 76040
Authorized returns: Returns Dept., Awntech Corporation 10950 S. Pipeline Road, Buildings 1-2, Euless, TX 76040
DETERMINING AWNING SIZE AND PLACING AN ORDER
• Keep in mind that the wider the area the more space to arrange and
entertain you will have and the more shade you will receive.
• Measure the flat space where you wish to place the awning. That space
must be at least 8’-0” off the surface of the patio and is typically lower than
10’-0”.
• Every horizontal space on a wall must be at least 9.5” tall for the Maui
model and 10.5” for the Destin model.
• Every horizontal space on a fascia must be at least 5” high.
• Every horizontal space under an eave must be at least 5” deep
(if this is your choice you will need to purchase different brackets).
•
The space of your choice must not cross a window, shutter, door or any
other obstacle.
Options for Upgrading Your Awning
• 12’ Projection for the sizes starting 14’ wide and above
• Motor and Wireless Control
• Wind Sensor
• Adjustable Pitch Crank System
• Hood
• Breeze Supports
Placing your order
• How do I place an order?
You can visit www.awntech.com or call our office at 800-200-5997. Or you can visit any major retailer (big
box stores) in your local area.
•
How long does it take to receive your Beauty-mark® retractable awning?
During peak season (March-September) your awning will take 2 weeks to ship and then 4 business days to
receive after that. During off-season months (October-February), we ship in 1 week and your awning is
received 4 business days after that. Make sure you provide a cell number when placing your order. Your
awning will be delivered by an LTL carrier and they will call ahead to make an appointment for delivery
Frequently Asked Questions
1: What is the difference between Manual and Motorized Retractable Awnings? The Manual Awning is
manually operated. They open easily in less than a minute using a hand-cranked gear mechanism — no
electricity required. One person can operate it with ease.
The Motorized Retractable Awning has a manual override motor and an inside remote control that opens and
closes the awning with the touch of a button. You plug it into a grounded electrical outlet. The motor is hidden
in the roller bar.