Kofax Business Interaction Server - Manual (Page 7)

How to Use This Guide
Ascent Capture Add-ins for Kofax Business Interaction Server Configuration Guide vii
Kofax Technical Support
For additional technical information about Kofax products, visit the Kofax Web site at
www.kofax.com and select an appropriate option from the Support menu. The Kofax
Support pages provide product-specific information, such as current revision levels,
the latest drivers and software patches, online documentation and user manuals,
updates to product release notes (if any), technical tips, and an extensive searchable
knowledgebase.
The Kofax Web site also provides information that describes support options for
Kofax products. Please review the site for details about the available support options.
If you need to contact Kofax Technical Support, please have the following information
available:
„
Business Interaction Server software version
„
Kofax Template Designer software version
„
Ascent Capture Add-ins for Kofax Business Interaction Server software
version
„
Ascent Capture software version
„
Ascent Xtrata Pro software version
„
Operating system and service pack version
„
Network and client configuration
„
Copies of your error log files
„
Special/custom configuration or integration information