Panasonic KX-P3124 - Manual (Page 94)

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Most probiems associated with the printer can be traced to improper setup, installation, or cabling.
The error messages shown on the display ((^ Table 6.2) and the following table will assist the user
in identifying and correcting some of the more common problems. If you need additional help, contact
the store from which the unit was purchased.
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Symptom Possible Cause Probable Solution
Ink smears Printhead gap lever is not in
the proper position
Move the lever toward the {+)
position until ink does not
smear (0^ P. 16)
Printout is faint Printhead gap lever is not in
the proper position
Set the lever to the proper
position
(Q^ P. 16)
Carriage moves but there is
no printing Ribbon not installed correctly Re-insert ribbon
(G^ P. 18-22)
Printhead gap lever is not in
the proper position
Set the lever to the proper
position
(D^P. 16)
Printer does not power up No AC power Check power cord
(11^ P. 17)
Power is on but printer does
not print Printer is not ON LINE Press ON LINE switch
Interface cable is not properly
connected
Secure connection
p. 17)
Paper out sensor is
inoperative
P.O.DETECT is OFF Set P.O.DETECT to ON
([®= P. 60, 67)
Buzzer sounds when installing
single sheet Paper feed selector is in “[]
PUSH” or “□ PULL” position Set selector to “Q” position
(fl^ P. 16)
Paper wrinkles when using
tractor feed
No reverse tension on paper Set paper supply lower than
printer
Printer can’t load single sheet
in Friction mode
C.S.F. is ON Set C.S.F. to OFF when not
using the Cut Sheet Feeder
(or P. 60, 68)
Paper feed selector is in "[]”
position
Set paper feed selector to
position
Unexpected characters
appear in printing
Emulation is set incorrectly Check printer driver of your
software package and set
emulation accordingly
(0^ P. 38-40, 58, 63)
Table 6.1 Troubleshooting (Continued)