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The receiver Collar is

beeping inside the house.

• It is recommended to remove the Receiver Collar fram your pet when

indoors to avoid activation of the Receiver Collar.

• Make sure the Transmitter is plugged in and set up according to

the directions.

• Ensure the entire house is within the Pet Area. The Transmitter may need to

be moved to adjust the Pet Area to include the entire house.

• If relocating the Transmitter, remove the Receiver Collar from your pet before

removing power from the Transmitter.

My pet is receiving a

Static Stimulation in his

metal crate.

• The Receiver Collar activates when it loses the Transmitter signal. The metal

crate may block the Transmitter signal which causes the Receiver Collar
to activate.

• Remove the Receiver Collar from your pet when placing him in his

metal crate.

The Boundary Zone

seems to fluctuate.

• This is normal for the electro magnetic field of the Stay + Play Wireless

Fence™. The field may be affected by surrounding “electronic noise,” which
can cause it to fluctuate up to 5%.

• Where the Receiver Collar activates is influenced by the speed and

orientation of the Receiver Collar as your pet enters the Boundary Zone.

The receiver Collar

activates in the middle of

the garden.

• The Receiver Collar activates when it loses the Transmitter signal. This

sometimes occurs if a large metal object is between the Receiver Collar
and Transmitter, if the orientation of the Receiver Collar changes near the
Boundary Zone, or if the surrounding “electronic noise” interferes with the
signal. If this continues to occur, consider relocating the Transmitter and
resetting the Pet Area.

The receiver Collar is

beeping but my pet is

not responding to the

Static Stimulation.

• Make sure the Static Stimulation Level is set at 2 or above.
• Test the Receiver Collar with the Test Light.
• If the Test Light flashes, check the fit of the Receiver Collar.
• Trim your pet’s fur where the Contact Points touch the neck and/or switch to

the longer Contact Points.

• Increase the Static Stimulation Level.
• Repeat training steps to reinforce training.

My pet reacts strongly to

the Static Stimulation and

has become fearful.

• Lower the Static Stimulation Level.
• Make sure you are in control of the situation when your pet receives his first

Static Stimulations (have him on a lead attached to a separate, non-metallic
collar) and lead him into the Pet Area and praise him. If your pet remains
fearful, suspend training and start again the next day. Make sure to end all
training sessions on a positive note with lots of praise and play.

The Transmitter Power

Light is not on.

• Make sure the Power Light on the Power Adapter is on when plugged into a

working standard AC wall outlet.

• If Power Adapter Light is not on, contact the Customer Care Centre for a

replacement Power Adapter.

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