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Troubleshooting – Petsafe Stay+Play Wireless Fence PIF17-13478 User Manual

Page 23

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Why does my receiver Collar have a

beep only mode?

• The beep only mode can be used in training your pet to his

boundary or for well-trained pets that no longer require
Static Stimulation.

What if my Transmitter alarm

is sounding?

• A beeping tone indicates power cut. If the Transmitter fails

to transmit a proper signal, a continuous alarm will sound.
Contact the Customer Care Centre or visit our website at
www.petsafe.net.

The Transmitter is beeping

intermittently when I unplug the

Power adapter from the wall outlet.

• The Power Cut Alarm in the Transmitter is activated to alert you

that power has been removed from the Transmitter and your
pet is no longer being contained. To turn off the Power Cut
Alarm, unplug the Power Adapter from the Power Jack located
on the bottom of the Transmitter or press the Alarm Disable
Button for 5 seconds then release.

The Transmitter is generating a loud

continuous tone.

• The Transmitter has a built in Transmission Failure Alarm

that continuously monitors the Transmitter output. If a
transmission failure ever occurs the alarm warns you
that your pet is no longer being contained. Contact
the Customer Care Centre or visit our website at
www.petsafe.net for a replacement Transmitter.

Troubleshooting

The receiver Collar is not

beeping when setting up

the Boundary Zone.

• Make sure Receiver Collar is turned on and Battery Status Lights are flashing

every 4 to 5 seconds.

• Charge Receiver Collar.
• The beep may be difficult to hear in a noisy environment.
• Install the Test Light as explained in the “Test Light Instructions” section, and

use it to determine the location of Boundary Zone.

• Check that the Transmitter is set up according to directions.

The receiver Collar is not

beeping or administering

a Static Stimulation.

• Make sure Receiver Collar is turned on and Battery Status Lights are flashing

every 4 to 5 seconds.

• Charge Receiver Collar.
• Check that the Transmitter is plugged into a working standard AC outlet,

the Power Light is on, and the Transmitter controls are set at your
desired settings.

The receiver Collar is

beeping everywhere.

• Check that the Transmitter is plugged into a working standard AC outlet,

the Power Light is on, and the Transmitter controls are set at your
desired settings.

• Bring Receiver Collar within 3 m of the Transmitter to reset.
• Make sure no continuous alarm is sounding on the Transmitter.

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