Dell PowerEdge 4350 - Manual (Page 7)

Preface
About This Guide
This guide is intended for trained service personnel who need to upgrade or trouble­
shoot their Dell PowerEdge 4350 computer system. Before calling Dell for technical
assistance, follow the recommended procedure(s) in this guide to solve most hard­
ware and software problems yourself. The chapters and appendixes are summarized
as follows:
• Chapter 1, "Introduction," provides a brief overview of the system's service
features.
• Everyone should read Chapter 2, "Checking the Basics," for some initial checks
and procedures that you can use to solve basic computer problems. It also
directs you to the appropriate chapter in this guide for more detailed trouble­
shooting information and procedures to solve more complex problems.
• Whenever you receive an error message or code, you should read Chapter 3,
"Messages and Codes." This chapter discusses system messages, system beep
codes, warning messages, diagnostics messages, alert log messages, and small
computer system interface (SCSI) hard-disk drive indicator codes.
• If you suspect that the problems are software-related, or you are still having prob­
lems after testing the computer's hardware, read Chapter 4, "Finding Software
Solutions."
• For hardware-related problems, read Chapter 5, "Running the Dell Diagnostics."
Chapter 6, "Checking the Equipment," and Chapter 7, "Checking Inside the Com­
puter," provide troubleshooting procedures for equipment connected to the
input/output (I/O) panel of the computer and components inside the computer,
respectively.
• Chapter 8, "Installing System Board Options," Chapter 9, "Installingthe Diskette
and CD-ROM Drives," and Chapter 10, "Installing Hard-Disk Drives," are
intended for anyone who wants to install or remove components inside the com­
puter, such as dual in-line memory modules (DIMMs), expansion cards, or SCSI
devices.
• Chapter 11, "Rack Installation," describes howto install the Dell PowerEdge 4350
system in a rack.
• Chapter 12, "Getting Help," describes the help tools Dell provides to assist you
should you have a problem with the computer. It also explains how and when to
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