Chapter 2, Checking the basics, Baeldng up files – Dell PowerEdge 4350 User Manual
Page 21: Basic cheeks, Backing up files -1, Basic checks -1
Attention! The text in this document has been recognized automatically. To view the original document, you can use the "Original mode".
C H A P T E R 2
Checking the Basics
If your Dell PowerEdge 4350 computer system is not working as expected, begin
troubleshooting with the procedures in this chapter. This chapter guides you through
some initial checks and procedures that can solve basic computer problems. It can
also direct you to the appropriate chapter in this guide for detailed troubleshooting
information and procedures to solve more complex problems.
NOTE: When you see the question “Is the problem resolved?" in a troubleshooting
procedure, perform the operation that caused the problem.
Baeldng Up Files
If the system is behaving erratically, back up the files immediately. See the documen
tation that came with the operating system for instructions on how to back up the
files.
Basic Cheeks
The following procedure leads you through the checks necessary to solve some basic
computer problems:
1. Was an alert message issued by the Dell Open Manage™ Hardware Instrumenta
tion Package {HIP) server management application program?
Yes. Refer to the online help for HP OpenView Network Node Manager (NNM)
Special Edition {SE) for a description of the alert message and for instructions on
taking corrective actions.
No. Go to step 2.
2.
Is the computer wet or damaged?
Yes. Go to Chapter 7, "Checking Inside the Computer."
No. Go to step 3.
Checking the Basics 2-1