Mercedes-Benz C-Class 2009 COMAND Manual - Manual (Page 194)

Troubleshooting
192
Troubleshooting
Problem Possible Cause/
Consequence
Suggested Solutions
Voice control does not
understand you. You have not operated the
system from the driver’s seat. X Only operate the system from the driver’s seat.
You have spoken too
exaggeratedly, too loudly or
too quietly. X State the commands coherently and clearly without exaggerating.
A blower is set to its highest
setting or there is wind noise
through an open window. X Prevent loud noises from interfering.
An address book entry without
a speaker-dependent voice tag
is not recognized. The fields in the address book
entry for the last name and
first name are both filled in,
but you only said the first
name or the last name. X Say the last name and then the first name of the address book entry in
full.
The names entered in the
address book do not sound
sufficiently different, or are
not pronounced as they are
written. X Make sure the address book entries are plausible.
Check the address book entries for the following:
R The name entries, e.g. last name and first name, are in the right fields.
R Do not use abbreviations or acronyms.
R Avoid unnecessary spaces in names.
R Do not use special characters.
Voice Control