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Losi LOSB0101 User Manual

Page 15

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Vehicle runs slow/slow acceleration:

Check the battery connectors.
Check to see if the Xcelorin ESC is in a restricted Profile

Number 2 or 3 (Default).
Xcelorin ESC has restricted motor speed as a result of thermal

protection. Allow time for the ESC to cool down.
Xcelorin has detected Low-Voltage (see page 17).

Vehicle will not reverse:

Make sure the throttle trim is at neutral.
Recalibrate/Setup the ESC (see page 17).
Check to see if the Xcelorin ESC is in profile number 1 that does

not have reverse active.

Keep stripping spur gears:

Improper gear mesh, refer to page 26.
Improperly adjusted slipper, refer to page 24.

Age Recommendation: Ages 14 and up.

Warranty Period

Exclusive Warranty- Horizon Hobby, Inc., (Horizon) warranties

that the Products purchased (the “Product”) will be free from

defects in materials and workmanship at the date of purchase

by the Purchaser.

Limited Warranty

(a) This warranty is limited to the original Purchaser

(“Purchaser”) and is not transferable. REPAIR OR REPLACEMENT

AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE

REMEDY OF THE PURCHASER. This warranty covers only those

Products purchased from an authorized Horizon dealer. Third

party transactions are not covered by this warranty. Proof

of purchase is required for warranty claims. Further, Horizon

reserves the right to change or modify this warranty without

notice and disclaims all other warranties, express or implied.
(b) Limitations- HORIZON MAKES NO WARRANTY OR

REPRESENTATION, EXPRESS OR IMPLIED, ABOUT NON-

INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A

PARTICULAR PURPOSE OF THE PRODUCT. THE PURCHASER

ACKNOWLEDGES THAT THEY ALONE HAVE DETERMINED THAT

THE PRODUCT WILL SUITABLY MEET THE REQUIREMENTS OF

THE PURCHASER’S INTENDED USE.
(c) Purchaser Remedy- Horizon’s sole obligation hereunder shall

be that Horizon will, at its option, (i) repair or (ii) replace, any

Product determined by Horizon to be defective. In the event of

a defect, these are the Purchaser’s exclusive remedies. Horizon

reserves the right to inspect any and all equipment involved

in a warranty claim. Repair or replacement decisions are at

the sole discretion of Horizon. This warranty does not cover

cosmetic damage or damage due to acts of God, accident,

misuse, abuse, negligence, commercial use, or modification

of or to any part of the Product. This warranty does not cover

damage due to improper installation, operation, maintenance,

or attempted repair by anyone other than Horizon. Return

of any goods by Purchaser must be approved in writing by

Horizon before shipment.

Damage Limits

HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT

OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR

PRODUCTION OR COMMERCIAL LOSS IN ANY WAY CONNECTED

WITH THE PRODUCT, WHETHER SUCH CLAIM IS BASED IN

CONTRACT, WARRANTY, NEGLIGENCE, OR STRICT LIABILITY.

Further, in no event shall the liability of Horizon exceed the

individual price of the Product on which liability is asserted.

As Horizon has no control over use, setup, final assembly,

modification or misuse, no liability shall be assumed nor

accepted for any resulting damage or injury. By the act of use,

setup or assembly, the user accepts all resulting liability.

If you as the Purchaser or user are not prepared to accept

the liability associated with the use of this Product, you are

advised to return this Product immediately in new and unused

condition to the place of purchase.
Law: These Terms are governed by Illinois law (without regard

to conflict of law principals).

Safety Precautions

This is a sophisticated hobby Product and not a toy. It must

be operated with caution and common sense and requires

some basic mechanical ability. Failure to operate this Product

in a safe and responsible manner could result in injury or

damage to the Product or other property. This Product is not

intended for use by children without direct adult supervision.

The Product manual contains instructions for safety, operation

and maintenance. It is essential to read and follow all the

instructions and warnings in the manual, prior to assembly,

setup or use, in order to operate correctly and avoid damage

or injury.

Questions, Assistance, and Repairs

Your local hobby store and/or place of purchase cannot provide

warranty support or repair. Once assembly, setup or use of the

Product has been started, you must contact Horizon directly.

This will enable Horizon to better answer your questions and

service you in the event that you may need any assistance.

For questions or assistance, please direct your email to

[email protected], or call 877.504.0233 toll

free to speak to a product support representative.

Inspection or Repairs

If this Product needs to be inspected or repaired, please call

for a Return Merchandise Authorization (RMA). Pack the

Product securely using a shipping carton. Please note that

original boxes may be included, but are not designed to

withstand the rigors of shipping without additional protection.

Ship via a carrier that provides tracking and insurance for

lost or damaged parcels, as Horizon is not responsible for
merchandise until it arrives and is accepted at our facility
. A

Service Repair Request is available at www.horizonhobby.com

on the “Support” tab. If you do not have internet access, please

include a letter with your complete name, street address, email

address and phone number where you can be reached during

business days, your RMA number, a list of the included items,

method of payment for any non-warranty expenses and a brief

summary of the problem. Your original sales receipt must also

be included for warranty consideration. Be sure your name,

address, and RMA number are clearly written on the outside of

the shipping carton.

Warranty Inspection and Repairs

To receive warranty service, you must include your original
sales receipt
verifying the proof-of-purchase date. Provided

warranty conditions have been met, your Product will be

repaired or replaced free of charge. Repair or replacement

decisions are at the sole discretion of Horizon Hobby.

Non-Warranty Repairs

Should your repair not be covered by warranty the repair
will be completed and payment will be required without
notification or estimate of the expense unless the expense
exceeds 50% of the retail purchase cost.
By submitting

the item for repair you are agreeing to payment of the repair

without notification. Repair estimates are available upon

request. You must include this request with your repair. Non-

warranty repair estimates will be billed a minimum of ½

hour of labor. In addition you will be billed for return freight.

Please advise us of your preferred method of payment.

Horizon accepts money orders and cashiers checks, as well

as Visa, MasterCard, American Express, and Discover cards. If

you choose to pay by credit card, please include your credit

card number and expiration date. Any repair left unpaid or

unclaimed after 90 days will be considered abandoned and will

be disposed of accordingly. Please note: non-warranty repair
is only available on electronics and model engines.
United States
Electronics requiring inspection or repair should be shipped to

the following address:

Horizon Service Center

4105 Fieldstone Road

Champaign, Illinois 61822 USA

All other Products requiring warranty inspection or repair

should be shipped to the following address:

Horizon Product Support

4105 Fieldstone Road

Champaign, Illinois 61822 USA

Please call 877-504-0233 with any questions or concerns
regarding this product or warranty.

United Kingdom

Electronics and engines requiring inspection or repair should
be shipped to the following address:

Horizon Hobby UK

Units 1-4 Ployters Rd

Staple Tye

Harlow, Essex

CM18 7NS

United Kingdom

Please call +44 (0) 1279 641 097 or sales@horizonhobby.
co.uk with any questions or concerns regarding this
product or warranty.

Warranty Information