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Having a problem, Probable cause and solution – Craftsman 139.53675SRT User Manual

Page 34

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Situation

Having a Problem?

Probable Cause and Solution

The opener doesn't
operate from either
the Door Control or
the remote control:

1. Does the opener have electric power? Plug a lamp into the outlet. If it doesn't light,

check the fuse box or the dncuit breaker. (Some outlets are controlled by a door switch,)

2.

Have you disabled all door locks? Review installation instruction warnings on Page 11,

3. Is there a buHd-up of ice or snow under the door? The door may be frozen to the

ground. Remove any restriction,

4. The garage door spring may be broken. Have it replaced,

5. Repeated operation may have tripped the overload protector in the motor. Wait

IS minutes. Try again.

Opener apemtes

from the remote
control, but not from
the Door Control: -

1. Is the Door Control lit? Jf not, remove the bell wire from the opener terminal screws.

Short the red and white terminals by touching both terminals at the same time with a
piece of wire, if the opener runs, check for a faulty wire connection at the Door
Control, a short under the staples, or a broken wire.

2. Are the wiring connections correct? Review Step 6, page 18.

The door operates

horn the Door
Control, but not ft'om
the remote control:

1. Is any door push button flashing? If your model has the Lock feature, make sure the

lock is Off.

2. Your opener needs to re-leam a remote control code. Refer to Instructions on the

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3. Program the receiver to match the remote control code,

4. Repeat the receiver programming procedure with ail remote controls.

The remote control

has short range:

1. Change the location of the remote control in your car.

2. Check to be sure the antenna on the side or back pane! of opener extends fully

downward.

3. Some installations may have shorter range due to a metal door, foil backed

insulation, or metal garage siding. (Antenna Extender Kit 41A3504)

Opener noise is

disturbing in living
quarters of home:

If operational noise is a problem because of proximity of the opener to the living

quarters, the Vibration Isolator Kit 41A3263 can be installed. This kit was designed to

minimize vibration to the house and is easy to install.

The garage door

opens and closes
by itself:

1. Be sure that all remote control push buttons are off.

2.

Remove the bel! wire from the Door Control terminals and operate from the remote

control only, if this solves the problem, the Door Control is faulty (replace), or there is
an intermittent short on the wire between the Door Control and the opener,

3. Clear memory and reprogram ail remote controls.

The door doesn't

open completely:

1. is something obstructing the door? Remove the obstruction or repair the door.

2. if the door has been working property but now doesn't open all the way, increase the

up force.

See page 29.

3. If door opens at least 5 feet, the travel limits may need to be increased. One turn

equals 2 inches of travel. See page 28.

Repeat the safety reverse test añer the adjustment is complete.

The door stops but

doesn't close
completely:

Review the travel limits adjustment procedures on page 28.

Repeat the safety reverse test añer any adjustment of door arm length, close
force or down limit.

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