Troubleshooting, Problem, Cause/solution – Sony SPP-1000 User Manual
Page 26
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Troubleshooting
Problem
Cause/Solution
Making a call
You hear five short error
beeps when pressing TALK.
You hear no dial tone.
The telephone always
connects with the wrong
number, or does not connect
at all, even though the
numbers you dial are correct.
The phone does not redial
correctly.
• Extend the antenna of the base unit vertically.
• Move the cordless handset closer to the base unit.
• Place the base unit away from noise sources (page 10).
• The battery may be weak. Charge the battery by placing the
cordless handset on the base unit for more than 10 hours (page 1
• The digital security code may have been erased. To store the cod
again, place the handset on the base unit.
• Make sure the telephone line cord is securely connected to the
telephone outlet.
• The battery may be weak or completely discharged.
Charge the battery by placing the cordless handset on the base u
for more than 10 hours (page 13).
• Make sure the dial mode setting is correct(page 15).
• Make sure the number (including the tone and pause digits, if us
you last dialed is fewer than 32 digits long.
• Make sure the last dialed number is really the one you want to d
Talking on the cordless handset
You hear interference during
conversation.
You hear a beep every second
during conversation.
You hear a beep every three
seconds.
• Move the cordless handset closer to the base unit.
• Press CHANNEL on the cordless handset for a channel that give
better reception.
• Place the base unit away from noise sources (page 10).
• It is an out-of-range alarm. Move the cordless handset closer to tl
base unit within 15 seconds (page 18).
• The battery becomes weak. Charge the battery by placing the
cordless handset on the base unit (page 13).
Receiving calls
The cordless handset does
not ring.
Move the RING ON/BATT SAVE switch to RING ON.
The battery may be weak. Charge the battery by placing the
cordless handset on the base unit for more than 10 hours (page L
Extend the antenna of the base unit vertically.
Move the cordless handset closer to the base unit.
Place the base unit away from the noise sources (page 10).
If you are storing a memory dialing number, you cannot receive
any calls. This is not a problem.
The digital security code may have been erased. To store the codi
again, place the handset on №e base unit.
S I
General