Qmark Artisan SmartSeries®- Architectural Digital Wall Heater - Manual (Page 6)

MAINTENANCE
INSTRUCTIONS
It is important to keep this heater clean. Your heater will give you
years of service and comfort with only minimum care. To assure
efficient operation follow the simple instructions below.
User Cleaning Instructions:
1. After the heater has cooled, a vacuum cleaner with brush
attachment may be used to remove dust and lint from exterior
surfaces of the heater including the grille openings.
2. With a damp cloth, wipe dust and lint from grille and exterior
surfaces.
3. Return power to heater and check to make sure it is operat-
ing properly.
Maintenance Cleaning Instructions:
(To be performed only by Qualified Service Personnel)
At least annually, the heater should be cleaned and serviced by
a qualified service person to assure safe and efficient operation.
This should include the removal of the grille/heater assembly as
necessary from the backbox to clean residue from the unit. After
completing the cleaning and servicing, the heater should be fully
reassembled and checked for proper operation.
Error Codes
In the event of overheating or other malfunction the heater will
display one of the error codes below:
E1 E1 is displayed if the regulating thermistor is
OPEN. A red warning light will illuminate, the
alarm will beep 10 times and E1 will continue to
flash on the display. The user should disconnect
power at the main circuit panel and call
Technical Support: 800-642-4328.
E2 E2 will be displayed if the regulating thermistor has
malfunctioned. A red warning light will illuminate,
the alarm will beep 10 times and E2 will continue
to flash on the display. The user should disconnect
power at the main circuit panel and call
Technical Support: 800-642-4328.
ES ES will be displayed if the Thermal Limit Control
has malfunctioned. A red warning light will illumi-
nate, the alarm will beep 10 times and ES will con-
tinue to flash on the display. The user should dis-
connect power at the main circuit panel and call
Technical Support: 800-642-4328.
ES/Temp ES/Temperature will toggle back and forth on the
display if there is an overheat condition. A red
warning light will illuminate, the alarm will beep 10
times and ES/Temperature will continue to flash on
the display. See To Reset Thermal Limit Control on
page 5.
ES (E1/E2) ES will toggle back and forth with E1/E2 on the
display if there is a malfunction with one of the
thermistors. A red warning light will illuminate, the
alarm will beep 10 times and ES and E1/E2 will
continue to flash on the display. The user should
disconnect power at the main circuit panel and call
Technical Support: 800-642-4328.
ALL SERVICING BEYOND SIMPLE CLEANING THAT
REQUIRES DISASSEMBLY SHOULD BE PERFORMED BY
QUALIFIED SERVICE PERSONNEL.
TO REDUCE RISK OF FIRE AND ELECTRIC SHOCK OR
INJURY, DISCONNECT ALL POWER COMING TO HEATER
AT MAIN SERVICE PANEL AND CHECK THAT THE ELEMENT
IS COOL BEFORE SERVICING OR PERFORMING
MAINTENANCE.
6