Dell Latitude C500 User Manual

Page 128

the

Hard-disk
drive
controller
failure

The hard-disk drive does not
respond to commands from the
computer.

Turn off the computer, remove the drive, and boot
the computer from a bootable diskette. Then turn
off the computer again, reinstall the drive, and
reboot the computer. If the problem persists, try
another drive. Then run the

Hard-Disk Drive

tests in the

Dell Diagnostics

Hard-disk
drive failure

The hard-disk drive does not
respond to commands from the
computer.

Hard-Disk Drive

tests in the

Dell Diagnostics

Hard-disk
drive read
failure

The hard-disk drive may be
faulty.

Hard-Disk Drive

tests in the

Dell Diagnostics

Invalid
configuration
information-
please run
System Setup
Program

The system configuration
information does not match the
hardware configuration. This
message is most likely to occur
after a memory module is
installed.

Correct the appropriate options in the

system

setup

program.

Keyboard
clock line
failure

A cable or connector may be
loose, or the keyboard may be
faulty.

Run the

Keyboard Controller test in the

Dell

Diagnostics

Keyboard
controller
failure

A cable or connector may be
loose, or the keyboard may be
faulty.

Reboot the computer, and avoid touching the
keyboard or the mouse during the boot routine. If
the problem persists, run the

Keyboard

Controller test in the

Dell Diagnostics

Keyboard data
line failure

A cable or connector may be
loose, or the keyboard may be
faulty.

Run the

Keyboard Controller test in the

Dell

Diagnostics

Keyboard
stuck key
failure

If an external keyboard or keypad
is being used, a cable or
connector may be loose or the
keyboard may be faulty. If the
integrated keyboard is being
used, the keyboard may be
faulty.
A key on the integrated keyboard
or external keyboard may have
been pressed while the computer

Run the

Stuck Key test in the

Dell Diagnostics