Dell diagnostics, Dell, Diagnostics – Dell Latitude C500 User Manual
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Dell™ Diagnostics: Dell Latitude™ C600/C500 User's Guide
When to Use the Dell Diagnostics
Features of the Dell Diagnostics
Confirming the System Configuration Information
When to Use the Dell Diagnostics
Whenever a major component or device in your computer does not function properly, you may have a component
failure. If you are experiencing a problem with your computer, Dell recommends that you perform the checks in
"
" and run the Dell Diagnostics before you call Dell for technical assistance.
As long as the microprocessor and the input and output components of your computer (the display, keyboard, and
diskette drive) are working, you can use the Dell Diagnostics. Running the Dell Diagnostics may help you to resolve
the problem yourself quickly without having to contact Dell for assistance.
If you are experienced with computers and know what component(s) you need to test, simply select the appropriate
diagnostic test group(s) or subtest(s). If you are unsure about how to begin diagnosing a problem, see "
" and "
Features of the Dell Diagnostics
The Dell Diagnostics helps you check your computer's hardware without any additional equipment and without
destroying any data. By using the diagnostics, you can have confidence in your computer's operation. And if you find
a problem you cannot solve by yourself, the diagnostic tests can provide you with important information you will need
when talking to Dell's service and support personnel. If you are experiencing a problem with your computer, Dell
recommends that you perform the checks in "
" and run the Dell Diagnostics before you call Dell for
technical assistance.
NOTICE: Use the Dell Diagnostics to test only your Dell computer. Using this program with
other computers may cause incorrect computer responses or result in error messages.
The diagnostic test groups or subtests also have these helpful features:
Options that let you perform quick checks or extensive tests on one or all devices
An option that allows you to choose the number of times a test group or subtest is repeated
The ability to display test results or to save them in a file
Options to temporarily suspend testing if an error is detected, or to terminate testing when an adjustable error
limit is reached
Extensive online Help screens that describe the tests and how to run them
Status messages that inform you whether test groups or subtests were completed successfully
Error messages that appear if any problems are detected