Resolving software and hardware incompatibilities, Reinstalling microsoft® windows® xp, Before you begin – Dell XPS/Dimension XPS Gen 5 User Manual
Page 64: Reinstalling microsoft, Cd. see "reinstalling microsoft, Windows

64
Advanced Troubleshooting
www
.dell.com | support.dell.com
3 Click Next.
The System Restore screen appears and the computer restarts.
4 After the computer restarts, click OK.
Enabling System Restore
If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System
Restore is automatically disabled. To see if System Restore is enabled:
1 Click the Start button and click Control Panel.
2 Click Performance and Maintenance.
3 Click System.
4 Click the System Restore tab.
5 Ensure that Turn off System Restore is unchecked.
Resolving Software and Hardware Incompatibilities
If a device is either not detected during the operating system setup or is detected but incorrectly
configured, you can use the Hardware Troubleshooter to resolve the incompatibility.
To resolve incompatibilities using the Hardware Troubleshooter:
1 Click the Start button and click Help and Support.
2 Type
hardware troubleshooter
in the Search field and click the arrow to start the search.
3 Click Hardware Troubleshooter in the Search Results list.
4 In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my
computer, and click Next.
Reinstalling Microsoft
®
Windows
®
XP
NOTICE:
You must use Windows XP Service Pack 1 (SP1) or later when you reinstall Windows XP.
Before You Begin
If you are considering reinstalling the Windows XP operating system to correct a problem with a
newly installed driver, first try using Windows XP Device Driver Rollback (see page 61). If
Device Driver Rollback does not resolve the problem, then use System Restore (see page 62) to
return your operating system to the operating state it was in before you installed the new device
driver.
NOTICE:
Before performing the installation, back up all data files on your primary hard drive. For
conventional hard drive configurations, the primary hard drive is the first drive detected by the computer.
D8659bk0.book Page 64 Thursday, March 10, 2005 10:18 AM