Dell OptiPlex GX60 - Manual (Page 166)

Drive Problems
Fill out the Diagnostics Checklist as you complete these checks.
CD and DVD drive problems
Problems writing to a CD/DVD-RW drive
Hard drive problems
yellow
yellow
yellow
green No memory detected Reseat all memory modules and restart the computer.
If the problem still exists, to eliminate the possibility of a faulty memory connector, install one
memory module (if the computer supports a single module), and restart the computer. Then move
the module to another connector and restart the computer.
yellow
green
yellow
green Memory is detected, but a memory
configuration or compatibility error
exists Be sure that the memory modules are compatible with your computer. If necessary, replace the
memory modules.
yellow
green
green
green Other failure Check the computer message that appears on your monitor screen.
green
green
green
green Normal operating condition after
POST None.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions .
Test the drive —
l Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective.
l Insert a bootable floppy disk and restart the computer.
Clean the drive or disk — See " Cleaning Your Computer ."
Check the cable connections
Check for interrupt request conflicts
Run the Dell Diagnostics
NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.
Adjust the Windows volume control —
l Click the speaker icon in the lower-right corner of your screen.
l Ensure that the volume is turned up by clicking the slidebar and dragging it up.
l Ensure that the sound is not muted by clicking any boxes that are checked.
Check the speakers and subwoofer — See " Sound and Speaker Problems ."
Close other programs — The CD/DVD-RW drive must receive a steady stream of data when writing. If the stream is interrupted, an error
occurs. Try closing all programs before you write to the CD/DVD-RW.
Turn off Standby mode in Windows before writing to a CD/DVD-RW disc — See your computer documentation for information on power
management modes .
Running the Dell IDE Hard Drive Diagnostics —
The Dell IDE Hard Drive Diagnostics is a utility that tests the hard drive to troubleshoot or confirm a hard drive failure.
1. Turn on your computer (if your computer is already on, restart it).
2. When F2 = Setup appears in the upper-right corner of the screen, press .
3. Follow the instructions on the screen.
Run Check Disk —
Windows XP
1. Click the Start button and click My Computer.
2. Right-click Local Disk C:.
3. Click Properties.