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Troubleshooting software and hardware problems – Dell Vostro 200 (Mid 2007) User Manual

Page 97

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Troubleshooting Tools

97

NOTE:

The

Dell Drivers and Utilities media

contains drivers that were installed

during the assembly of the computer. Use the

Dell Drivers and Utilities media

to

load any required drivers. Depending on the region from which you ordered your
computer, or whether you requested the media, the

Dell Drivers and Utilities

media

and

Operating System

media may not ship with your computer.

Reinstalling Windows XP or Windows Vista

The reinstallation process can take 1 to 2 hours to complete. After you
reinstall the operating system, you must also reinstall the device drivers, virus
protection program, and other software.

NOTICE:

The Operating System media provides options for reinstalling

Windows XP. The options can overwrite files and possibly affect programs that are
installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell
technical support representative instructs you to do so.

1 Save and close any open files and exit any open programs.
2 Insert the Operating System disc.
3 Click Exit if the

Install Windows

message appears.

4 Restart the computer.

When the DELL logo appears, press immediately.

NOTE:

If you wait too long and the operating system logo appears, continue

to wait until you see the Microsoft

®

Windows

®

desktop; then, shut down your

computer and try again.

NOTE:

The next steps change the boot sequence for one time only. On the

next start-up, the computer boots according to the devices specified in the
system setup program.

5 When the boot device list appears, highlight CD/DVD/CD-RW Drive

and press .

6 Press any key to Boot from CD-ROM.
7 Follow the instructions on the screen to complete the installation.

Troubleshooting Software and Hardware Problems

If a device is either not detected during the operating system setup or is
detected but incorrectly configured, you can use the Hardware
Troubleshooter to resolve the incompatibility.