A solid blue screen appears, A program is designed for an earlier microsoft – Dell Vostro 200 (Mid 2007) User Manual
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66
Solving Problems
A program is designed for an earlier Microsoft
®
Windows
®
operating
system
A solid blue screen appears
R
UN
THE
P
ROGRAM
C
OMPATIBILITY
W
IZARD
—
Windows XP
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-XP operating system environments.
1
Click Start
→ All Programs→ Accessories→ Program Compatibility Wizard→
Next.
2
Follow the instructions on the screen.
Windows Vista
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-Windows Vista operating system environments.
1
Click
Start
→ Control Panel→ Programs→ Use an older program with this
version of Windows.
2
In the welcome screen, click Next.
3
Follow the instructions on the screen.
T
URN
THE
COMPUTER
OFF
—
If you are unable to get a response by pressing a key
on your keyboard or moving your mouse, press and hold the power button for at
least 8 to 10 seconds until the computer turns off. Then restart your computer.