Dell Vostro 200 (Mid 2007) - Manual (Page 62)

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Solving Problems
V ERIFY THAT THE MODEM IS COMMUNICATING WITH W INDOWS —
Windows XP
1 Click Start → Control Panel→ Printers and Other Hardware→ Phone and
Modem Options → Modems.
2 Click the COM port for your modem → Properties→ Diagnostics→ Query
Modem to verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
Windows Vista
1 Click Start → Control Panel→ Hardware and Sound→ Phone and Modem
Options → Modems.
2 Click the COM port for your modem → Properties → Diagnostics→ Query
Modem to verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
E NSURE THAT YOU ARE CONNECTED TO THE I NTERNET — Ensure that you have
subscribed to an Internet provider. With the Outlook Express e-mail program
open, click File. If Work Offline has a checkmark next to it, click the checkmark to
remove it and connect to the Internet. For help, contact your Internet service
provider.