System beep codes – Dell Precision 420 User Manual
Page 106
System Beep Codes
When errors occur during a boot routine that cannot be reported on the monitor, your computer may emit a series of beeps that identify the
problem. The beep code is a pattern of sounds: for example, one beep, followed by a second beep, and then a burst of three beeps (code 1-1-3)
means that the computer was unable to read the data in nonvolatile random-access memory (NVRAM). This information is invaluable to the Dell
support staff if you need to call for technical assistance.
When a beep code is emitted, write it down on a copy of the
Diagnostics Checklist
and then look it up in Table 2. If you are unable to resolve the
problem by looking up the meaning of the beep code, use the
Dell Diagnostics
to identify a more serious cause. If you are still unable to resolve the
problem, see "
Getting Help
" for instructions on obtaining technical assistance.
Table 2. System Beep Codes
Write fault on selected drive
NOTE: For the full name of an abbreviation or acronym used in this table, see the
Glossary
.
Code
Cause
Action
1-1-2
Microprocessor register failure
See "
Getting Help
" for instructions on obtaining technical assistance.
1-1-3
NVRAM unreadable
Run the System Board Devices tests in the
Dell Diagnostics
.
1-1-4
ROM BIOS checksum failure
Run the System Board Devices tests in the
Dell Diagnostics
, if possible.
1-2-1
Programmable interval timer
Run the System Board Devices tests in the
Dell Diagnostics
, if possible.
1-2-2
Direct memory access (DMA) initialization failure
Run the System Board Devices tests in the
Dell Diagnostics
, if possible.
1-2-3
DMA page register read/write failure
Run the System Board Devices tests in the
Dell Diagnostics
, if possible.
1-3
Video Memory Test failure
Run the VESA/VGA Interface tests in the
Dell Diagnostics
.
1-3-1
RIMMs not being properly identified or used
See "
Troubleshooting System Memory
."
1-3-2
No RIMM detected
Install RIMM pair or reseat RIMMs.
1-3-3 through
2-4-4
RIMMs not being properly identified or used
See "
Troubleshooting System Memory
."
3-1-1
Slave DMA register failure
Run the System Board Devices tests in the
Dell Diagnostics
, if possible.
3-1-2
Master DMA register failure
Run the System Board Devices tests in the
Dell Diagnostics
, if possible.
3-1-3
Master interrupt mask register failure
See "
Getting Help
" for instructions on obtaining technical assistance.
3-1-4
Slave interrupt mask register failure
See "
Getting Help
" for instructions on obtaining technical assistance.
3-2-2
Interrupt vector loading failure
See "
Getting Help
" for instructions on obtaining technical assistance.
3-2-4
Keyboard Controller Test failure
Run the Keyboard tests in the
Dell Diagnostics
. Otherwise, see "
Getting
Help
" for instructions on obtaining technical assistance.
3-3-1
NVRAM power loss
Run the System Board Devices tests in the
Dell Diagnostics
, if possible.
3-3-2
NVRAM configuration
Run the System Board Devices tests in the
Dell Diagnostics
, if possible.
3-3-4
Video Memory Test failure
Run the VESA/VGA Interface tests in the
Dell Diagnostics
.
3-4-1
Screen initialization failure
Run the VESA/VGA Interface tests in the
Dell Diagnostics
.
3-4-2
Screen retrace failure
Run the VESA/VGA Interface tests in the
Dell Diagnostics
.
3-4-3
Search for video ROM failure
Run the VESA/VGA Interface tests in the
Dell Diagnostics
.
4-2-1
No time tick
See "
Getting Help
" for instructions on obtaining technical assistance.
4-2-2
Shutdown failure
See "
Getting Help
" for instructions on obtaining technical assistance.
4-2-3
Gate A20 failure
See "
Getting Help
" for instructions on obtaining technical assistance.
4-2-4
Unexpected interrupt in protected mode
See "
Getting Help
" for instructions on obtaining technical assistance.
4-3-1
Memory failure above address 0FFFFh
Run the System Memory tests in the
Dell Diagnostics
.
4-3-3
Timer-chip counter 2 failure
See "
Getting Help
" for instructions on obtaining technical assistance.
4-3-4
Time-of-day clock stopped
See "
Getting Help
" for instructions on obtaining technical assistance.
4-4-1
Serial or parallel port test failure
Run the Serial Ports and the Parallel Ports tests in the
Dell Diagnostics
.
4-4-2
Failure to decompress code to shadowed
memory.
Run the System Board Devices tests in the
Dell Diagnostics
.