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Dell Precision R5500 (Early 2011) User Manual

Page 77

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Problem Description

Troubleshooting Steps

Diagnostic LEDs

Power Button LED

connections from

the system board,

then press and hold

the power supply

button. If it

illuminates, there

could be a problem

with the system

board.

If the LED still does

not illuminate, the

problem is with the

power supply.

Memory modules are
detected, but a memory
power failure has occurred.

If two or more

memory modules

are installed,

remove the

modules, then re-

install one module

and re-start the

computer. If the

computer starts

normally, continue

to install additional

memory modules

(one at a time) until

you have identified

a faulty module or

reinstalled all

modules without

error. If only one

memory module is

installed, try moving

it to a different

DIMM connector

and re-start the

computer.

If available, install

verified working

memory of the same

type into your

computer.

A possible CPU or system
board failure has occurred.

Replace the CPU with a
known good CPU. If the
computer still fails to boot,
inspect the CPU socket for
damage.

BIOS may be corrupt or
missing.

The computer hardware is
operating normally but the
BIOS may be corrupt or
missing.

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