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Dell XPS 710 User Manual

Page 101

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7.

Click the Driver tab.

 

8.

Click Roll Back Driver.

If Device Driver Rollback does not resolve the problem, reinstall the driver from the Drivers and Utilities CD.

 

Using the Drivers and Utilities CD

If a problem occurs on your computer after you install or update a driver and Windows XP Device Driver Rollback does not resolve the problem, reinstall the
driver from the Drivers and Utilities CD.

 

1.

With the Windows desktop displayed, insert the Drivers and Utilities CD.

If this is your first time to use the Drivers and Utilities CD, proceed to

step 2

. If not, go to

step 4

.

 

2.

When the ResourceCD Installation window appears, click OK, and then follow the instructions on the screen.

 

3.

When the InstallShield Wizard Completed window appears, click Finish.

The ResourceCD window appears.

 

4.

Under Welcome Dell System Owner, click Next.

 

5.

Click Drivers.

The drivers that are used by your computer are automatically displayed in the Drivers window.

 

6.

Click the driver that you want to reinstall.

 

7.

Click Extract, and then follow the instructions on the screen.

If reinstalling the driver from the Drivers and Utilities CD does not resolve the problem, use System Restore to return the computer to the operating state
before the problem occurred (see

Using Microsoft® Windows® XP System Restore

).

 

Manually Reinstalling Drivers

After extracting driver files from the Drivers and Utilities CD to your hard drive you may be required to update the driver manually.

Drivers can be manually updated for any hardware device installed in your computer.

 

1.

Click Start, then click Control Panel.

 

2.

Under Pick a Category, click Performance and Maintenance.

 

3.

Click System.

 

4.

In the System Properties window, click the Hardware tab.

 

5.

Click Device Manager.

 

6.

Double-click the type of device for which you are installing the driver.

 

7.

Right-click the device for which the driver is being reinstalled, then click Properties.

 

8.

Click the Driver tab.

 

9.

Click Update Driver.

 

10.

Click Install from a list or specific location (Advanced), then click Next.

 

11.

Click to check Include this location in the search, then click Browse and navigate to where the driver files are located on your hard drive.

 

NOTE:

The ResourceCD displays drivers only for the hardware that came installed in your computer. If you installed additional hardware, and

applicable drivers are not displayed, exit the ResourceCD program and see the documentation that came with the hardware.

NOTE:

If a driver for a particular device is not listed, then a driver for that device is already included with the operating system.