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Dell Precision M2400 (Mid 2008) User Manual

Page 91

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Ensure that the power cable is firmly connected to the computer and to the electrical outlet

 

The computer stops responding

 

 

Turn the computer off —

If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for

at least 8 to 10 seconds (until the computer turns off), and then restart your computer.

 

A program stops responding

 

End the program —

 

1.

 

Press simultaneously to access the Task Manager.

2.

 

Click the Applications tab.

3.

 

Click to select the program that is no longer responding.

4.

 

Click End Task.

 

A program crashes repeatedly

 

Check the software documentation —

If necessary, uninstall and then reinstall the program.

 

A program is designed for an earlier Windows operating system

 

Run the Program Compatibility Wizard —

 

Windows XP:

The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-XP operating system environments.

1.

 

Click Start® All Programs® Accessories®

Program Compatibility Wizard®

Next.

2.

 

Follow the instructions on the screen.

Windows Vista:

The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows Vista operating system environments.

1.

 

Click Start

® Control Panel® Programs® Use an older program with this version of Windows.

2.

 

In the welcome screen, click Next.

3.

 

Follow the instructions on the screen.

 

A solid blue screen appears

 

Turn the computer off —

If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds
(until the computer turns off), and then restart your computer.

 

Other software problems

 

Check the software documentation or contact the software manufacturer for troubleshooting information —

 

NOTICE:

You may lose data if you are unable to perform an operating system shutdown.

NOTE:

Most software includes installation instructions in its documentation or on a floppy disk, CD, or DVD.