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Troubleshooting your interactive pen – Dell S320wi Projector User Manual

Page 130

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Troubleshooting your Interactive Pen

Problem

(continued)

Possible Solution

(continued)

Cannot use the Pen or cannot

connect the Pen

• Check if the input source is PC (VGA,

HDMI, Wireless and LAN source)

• Check if the Interactive function is turned

On. (Menu -> Advanced Settings ->

Interactive Settings -> Interactive)

• Check if the Connection option is set

correctly. (Menu -> Advanced Settings ->

Interactive Settings -> Connection)

• When using Wireless or LAN connection,

and the Pen does not work,check if the

Wireless and LAN function is turned On.
1 Menu -> Advanced Settings -> LAN

Settings -> Wireless and LAN

2 Menu -> Advanced Settings ->

Wireless Settings -> Wireless

• When using Wireless or LAN connection,

check if Dell Wireless Application Software

is connected. (Only support full screen

mode output).

• Check if Lens is facing towards the screen.
• Push any key to wake up (except Nib

button).

The LED does not work.

Check if the battery is depleted.

The Amber LED is

The battery is low, charging the Interactive

continuously lit

Pen battery.

The Green LED is

Check the mini USB cable connection

continuously lit, but the

between your computer and your S320wi

cursor does not move, and the projector.

projector screen displays

"USB connection is not

detected".
Cannot select Interactive

Check if there is a PC (VGA, HDMI, Wireless

and LAN source) input source.

Troubleshooting Your Projector

130

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