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Dell PowerVault 124T User Manual

Page 55

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Troubleshooting: Dell PowerVault 124T DLT VS160 Autoloader User's Guide

file:///T|/htdocs/stor-sys/124T/en/124tvs16/trouble.htm[12/5/2012 10:26:08 AM]

7D

SCSI Error During Write

Buffer Command

7E

Uncompressed EDC Failure

7F

Image Processing Ended

Early

SCSI Server Task Error Types

80

Unexpected Response or

Data Received

Verify the host backup application and device driver are at the latest

supported revision at

support.dell.com

.

Check host adapter and SCSI cables and terminator.

Power cycle the autoloader and retry the operation.

If all previous steps fail, contact

support.dell.com

.

81

Drive Send Failed

Servo Elevator Hardware Error Types

92

Elevator Flag Bad

Power cycle the autoloader

Run the Random Moves test from either the Remote Management Unit

(RMU) or the Operator Control Panel (OCP).

Note: The Random Moves test requires a minimum of two cartridges

present within the autoloader.

Check

support.dell.com

for PowerVault 124T firmware updates.

If all previous steps fail, contact

support.dell.com

.

93

Elevator Sensor Bad

97

Elevator Calibration Lost

98

Elevator Calibration

Jammed

99

Elevator Lost

9B

Elevator Position Error

Picker/Magazine Servo Error Types

A0

Servo Error

Power cycle the autoloader.

Run the Random Moves test from either the Remote Management Unit

(RMU) or the Operator Control Panel (OCP).

Also execute the Recommended Actions for "Open Front" (4B) error type.

Note: The Random Moves test requires a minimum of two cartridges

present within the autoloader.

Check

support.dell.com

for PowerVault 124T firmware updates.

If all previous steps fail, contact

support.dell.com

.

A1

Reserved Error Code

A2

Servo Timeout Error

A3

Position Error

A4

Servo Not Calibrated

A5

Source Element Empty

Verify that the expected source really does not have a cartridge.

Power cycle the autoloader.

Run the Random Moves test from either the Remote Management Unit

(RMU) or the Operator Control Panel (OCP).

Note: The Random Moves test requires a minimum of two cartridges

present within the autoloader.

If the source is a slot within a magazine, check if the spring loaded

cartridge present flag moves freely when the cartridge is manually inserted

into the magazine.

If the error continues, contact

support.dell.com

.