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Error messages and lights – Dell 962 All In One Photo Printer User Manual

Page 71

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Error Messages and Lights

The following error messages can be found on your computer screen or operator panel display.

Error Message:

What it indicates:

Solution:

Black Ink Low

Color Ink Low

An ink cartridge is running low on ink.
The Low Ink warning occurs when your
ink cartridges are about 25 percent
full, 15 percent full, and 5 percent full.

Replace the ink cartridge. For more
information, see

Replacing Ink

Cartridges

.

Clear paper jam

A paper jam exists in the printer.

Clear the paper jam, and then press
Select on the operator panel. For
more information, see

Check for a

paper jam.

Clear ADF jam

A paper jam exists in the ADF.

Clear the paper jam, and then press
Select on the operator panel. For
more information, see

Check for a

paper jam.

Load Paper then Press

Select

Your printer is out of paper.

Follow the instructions on the display
to clear the message, and then print
your document.

Left cartridge

missing. Insert Black

or Photo cartridge

The Black or Photo ink cartridge is
missing.

Install a Black or Photo ink cartridge.
For more information, see

Replacing

Ink Cartridges

.

Right cartridge

missing. Insert Color

cartridge

The Color ink cartridge is missing.

Install a Color ink cartridge. For more
information, see

Replacing Ink

Cartridges

.

Left cartridge

incorrect

The wrong ink cartridge is installed in
the left cartridge carrier.

Remove the cartridge and install the
correct Black or Photo cartridge for
your printer. For more information, see

Replacing Ink Cartridges

.

Right cartridge

incorrect

The wrong ink cartridge is installed in
the right cartridge carrier.

Remove the cartridge and install the
correct Color cartridge for your printer.
For more information, see

Replacing

Ink Cartridges

.

Cartridge error

There is a problem with the ink
cartridges or the print heads.

Reinstall the ink cartridges. For
more information, see

Replacing

Ink Cartridges

.

Disconnect and then reconnect
the printer power cable.

Data error

Data error or incomplete data.

Press the Power button to reset, and
then resend your print job.

Scan error

Scan carrier error.

Turn off the printer, wait a few
seconds, and then turn on the printer.