Dell PowerVault DR2000v User Manual
Page 35

ID
Issue
Description
Workaround/Solution
BGI can take
approximately 2
hours for a 3
Terabyte (TB)
external expansion
shelf enclosure to
complete.
14126
Do not connect an
external expansion
shelf enclosure to a DR
Series system prior to
upgrading to the 2.0
release.
System issues occur
if any DR4000
systems running the
pre-2.0 release
system software
connect and power
on any external
expansion shelf
enclosure, and then
upgrade to the DR
Series system 2.0
release software. To
prevent this
condition, observe
the following best
practice:
•
An expansion
shelf enclosure
should only be
powered on and
connected to a
DR4000 system
after the system
has been
upgraded to the
2.0 release
software.
•
Follow the
recommended
sequence of
operations listed
in the
Workaround/
Solution section.
To resolve this issue, observe the following
best practice for upgrading earlier DR4000
systems to the 2.0 release software (this must
be done prior to connecting and powering on
an external expansion shelf enclosure):
1.
Upgrade the DR4000 system with the
release 2.0 system software.
2.
Power off the DR4000 system (required
for 2.0 with Dell OpenManage 7.1).
3.
Connect the external expansion shelf (or
shelves) with cabling to the DR4000
system.
4.
Power on the external expansion shelf
(or shelves).
5.
Power on the DR4000 system.
14427
The Google Chrome
browser reports that
the upgrade page is
unresponsive during a
file upload.
The Google Chrome
browser displays a
Page(s)
Unresponsive dialog,
which indicates it is
in a "waiting" mode
when uploading the
DR4000 system
software payload
There is no workaround at this time. Dell
recommends that you click Wait and allow
sufficient time for the uploading of the DR4000
system software upgrade to complete.
35