Dell PowerEdge SC1420 - Manual (Page 36)

Problem
l Error message during POST.
l Faulty memory module.
l Faulty system board.
Action
1. Run the appropriate online diagnostic test. See " Using Server Administrator Diagnostics " in "Running System Diagnostics."
2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3. Open the system. See " Opening the System ."
4. Ensure that the memory modules are proper installed. See " Memory Module Installation Guidelines " and " Installing a Memory Module " in "Installing
System Components."
5. Remove all of the memory modules. See " Removing a Memory Module " in "Installing System Components."
6. Install the suspected faulty memory module in DIMM_1.
7. Close the system. See " Closing the System ."
8. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
If no memory errors occur during POST, repeat step 2 and step 3 , and step 6 through step 8 for all the suspected faulty memory modules.
If memory errors occur, replace the faulty memory modules.
9. Reinstall the memory modules. See " Installing a Memory Module " in "Installing System Components."
10. Close the system. See " Closing the System ."
11. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
12. Enter the System Setup program and check the system memory setting. See "Using the System Setup Program" in your User's Guide.
If the problem persists, see " Getting Help ."
Troubleshooting a Diskette Drive
Problem
l Error message indicates a diskette drive problem.
Action
1. Enter the System Setup program and verify that the diskette drive is configured correctly. See "Using the System Setup Program" in the User's Guide.
2. Run the appropriate online diagnostic test. See " Using Server Administrator Diagnostics " in "Running System Diagnostics."
3. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
4. Open the system. See " Opening the System ."
5. Ensure that the diskette drive interface cable is securely connected to the diskette drive and the system board. See Figure A -3 .
CAUTION: Only trained service technicians are authorized to open the system cover and access any of the components inside the system. See
your System Information Guide for complete information about safety precautions, working inside the computer, and protecting against
electrostatic discharge.
NOTE: Record the DIMM socket so that the memory modules can be properly reinstalled in step 9 .
CAUTION: Only trained service technicians are authorized to open the system cover and access any of the components inside the system. See
your System Information Guide for complete information about safety precautions, working inside the computer, and protecting against
electrostatic discharge.