Troubleshooting the system battery, Troubleshooting redundant power supplies – Dell PowerEdge 1650 User Manual
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3.
Run the system board tests in the system diagnostics.
If the tests did not complete successfully, see "
Getting Help
" for instructions on obtaining technical assistance.
Troubleshooting the System Battery
Problem
l
Error message shows problem with the battery
l
System Setup program loses system configuration information
l
System date and time do not stay current
Action
1.
Re-enter the time and date through the System Setup program.
2.
Turn off and disconnect the system from the electrical outlet for a few hours.
3.
Reconnect the system to the electrical outlet and turn the system on again.
4.
Enter the System Setup program.
If the date and time are not correct in the System Setup program, replace the battery (see "
Replacing the System Battery
").
If the problem is not resolved by replacing the battery, see "
Getting Help
" for instructions on obtaining technical assistance.
Troubleshooting Redundant Power Supplies
Problem
l
Front-panel amber fault indicator or bezel amber caution indicator is on
l
Power supply red fault indicator is on
Action
1.
Open the left system door (see "
2.
Identify the failed supply using the red fault indicator on the top of the supply (see
Figure 2
-5
in "
Indicators, Messages, and Codes
").
3.
While grasping the power supply handle, slide the power supply away from the PDB 0.75 inch (2 cm), and then lift the power supply out of the chassis
(see
).
Figure 5-5. Removing a Power Supply
NOTE:
Some software may cause the system time to speed up or slow down. If the system seems to operate normally except for the time kept in the
System Setup program, the problem may be caused by software rather than by a defective battery.
NOTE:
If the system is turned off for long periods of time (for weeks or months), the NVRAM may lose its system configuration information. This situation
is not caused by a defective battery.
CAUTION:
The power supplies are hot-pluggable. Remove and replace only one power supply at a time.
CAUTION:
The connectors on the PDB contain high voltages. Do not remove the metal cover from the PDB or touch the connectors on the PDB or
power supply.
CAUTION:
Disconnect the AC cord for the failed power supply before removing the power supply. (To identify the correct power connector, see
Figure 2
-3
in "
Indicators, Messages, and Codes
.")