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Troubleshooting, Dell technical update service, Dell diagnostics – Dell Vostro 500 (Mid 2009) User Manual

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Troubleshooting

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Troubleshooting

Dell Technical Update Service

The Dell Technical Update service provides proactive e-mail notification of
software and hardware updates for your computer. The service is free and can be
customized for content, format, and how frequently you receive notifications.

To enroll for the Dell Technical Update service, go to
support.dell.com/technicalupdate.

Dell Diagnostics

CAUTION:

Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in
"Lockups and Software Problems" on page 90 and run the Dell Diagnostics
before you contact Dell for technical assistance.

It is recommended that you print these procedures before you begin.

NOTE:

The Dell Diagnostics only operate on Dell computers.

Enter system setup, review your computer’s configuration information, and
ensure that the device you want to test displays in system setup and is active
(see "Using the System Setup Program" on page 141).

Start the Dell Diagnostics from your hard drive or from your Drivers and Utilities
media (see "Drivers and Utilities Media" on page 13).

book.book Page 75 Thursday, August 7, 2008 5:00 PM