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Cisco 2940 User Manual

Page 51

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3-3

Catalyst 2940 Switch Hardware Installation Guide

OL-6157-01

Chapter 3 Troubleshooting

Diagnosing Common Problems

No connectivity to SFP
module.

The SFP module was
installed after the switch
was powered on.

Note

By default, the
100BASE-FX port is
enabled and the SFP
module slot is disabled if
an SFP module is not
already installed when
the switch is powered on.

Remove and reinstall the
SFP module, and reboot the
switch.

Note

See the

“Connecting to

an SFP Module” section
on page 2-12

and the

Cisco Small
Form-Factor Pluggable
Modules
Installation
Notes
(order number
DOC-7815160=) for
procedures on removing
an SFP module.

A 100BASE-FX device is
connected to the switch.

Remove the connection to
the 100BASE-FX device,
reinstall the SFP module,
and reboot the switch.

Switch placed in
error-disabled state after SFP
module is inserted.

Bad or non-Cisco-approved SFP
module.

Remove SFP module from the
switch, and replace it with a
Cisco-approved module. Use the
errdisable recovery cause
gbic-invalid
global
configuration command to verify
port status, and enter a time
interval to recover from the
error-disable state.

See the command reference for
information about the errdisable
recovery
command.

Table 3-1

Common Connectivity Problems and Their Solutions (continued)

Symptom

Possible Cause

Resolution