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Sync – FORD 2015 F-150 User Manual

Page 433

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Phone issues

Possible solution(s)

Possible cause(s)

Issue

Check the security and auto
accept and prompt always
settings relative to the SYNC
Bluetooth connection on
your phone.
Update your device's firm-
ware.
Turn off the Auto phone-
book download setting.

Go to the website to review
your phone's compatibility.

This is a phone-dependent
feature.

Text messaging is not
working on SYNC.

Try turning off the device,
resetting the device or
removing the device's
battery, then trying again.

This may be a possible
phone malfunction.

USB and media issues

Possible solution(s)

Possible cause(s)

Issue

Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.

This may be a possible
device malfunction.

I am having trouble
connecting my device.

Make sure you are using the
manufacturer's cable.
Make sure you insert the
USB cable correctly into the
device and the USB port.

430

F-150 (), enUSA, First Printing

SYNC™