Dogtra 2500B Series - Manual (Page 27)

51
WARRANTY AND REPAIR INFORMATION
completed. For any questions concerning your
Dogtra products call us Toll Free at 1-888-811-
9111, M-F 8:30AM - 4:00PM, Pacific Time, or
email us at [email protected] for specific repair
inquiries.
Send repair units to :
Dogtra Company / Repairs
22912 Lockness Avenue
Torrance, CA 90501
U.S.A.
50
WARRANTY AND REPAIR INFORMATION
Procedure for Repair Work :
The cost of shipping products under warranty
back to Dogtra is the customer’s responsibility.
Dogtra will provide/pay (via regular ground
service, within the continental United States) the
shipping cost back to the customer. Any
expedited shipping service will be at the
customer’s expense. Dogtra is not responsible for
loss of training time or inconvenience while the
unit is in for repair work. Dogtra does not
provide loaner units or any form of
compensation during the repair period.
A copy of the sales receipt showing the
purchase date is required before warranty work is
initiated.
Please include a brief explanation outlining
the problems and include your name, address,
city/state/zip code, daytime phone number,
evening phone number, and email address.
Or, you can visit our website at www.dogtra.com.
Click on the Service Request Form, print it out
and follow the instructions.
If repair costs are not covered under
warranty, we will call you for credit card
information once the work has been
The diagrams and representations in the manual may differ slightly from
the actual product depending on the model type.