Control form messages – Compaq Printer A1500 User Manual
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Control Form Messages
SYMPTOM/MESSAGE CAUSE
SOLUTION
“RESOURCE BUSY, TRY LATER” with 
beep warning tone and return to prior state. 
Trying to scan Control Form sheet while the 
computer is using parallel port for another 
job. 
Trying to print a Control form sheet while 
computer is using parallel port for another 
job. 
Wait for current computer to printer port 
activity to complete, then try again. 
“CLR DOCUMENT JAM”
A document jam or a very long document 
was scanned. 
Open the cover and remove document or 
jam. 
“DOCUMENT OUT, PLEASE WAIT”
Pressing STOP after paper is loaded
Wait for all document(s) in the document 
input tray to be fed to the document output 
tray. 
“ADD PAPER” with beep warning tone and 
return to READY state. 
Trying to print a Control Form when no 
paper is in the paper input tray. 
Load paper into the paper input tray.
“CHANGE BLACK INK”
Trying to print a Control Form but Smart Ink 
has determined that the ink cartridge is 
empty. 
Replace Black ink cartridge. Replacing the 
Black ink cartridge and selecting NEW 
BLACK CARTRIDGE will reset the ink 
counting system. (Note that if you keep the 
old cartridge installed and tell the system 
you have installed new cartridges you may 
get some more pages printed but you will 
defeat the ink management system and 
may lose incoming faxes.) 
“REMOVE PAPER JAM THEN PRESS 
CLEAR” 
Trying to print a Control Form when a paper 
jam occurred in the paper path. 
Clear paper jam, then press STOP/CLEAR.
“PC NOT AVAILABLE” with beep warning 
tone and return to READY state. 
There is no response from the computer.
Verify that a standard USB cable is 
connected to the computer and that the 
computer is on and not in sleep mode. 
Verify that the A1500 software is properly 
installed and running by selecting A1500 
Settings from the Compaq A1500 program 
group. 
Retry. 
