Aphex Channel - Manual (Page 11)

Page 11
4.2 SERVICE INFORMATION
If it becomes necessary to return this unit for repair, you must first contact Aphex Systems, Ltd. for a Return Autho-
rization (RMA number), which will need to be included with your shipment for proper identification. If available,
repack this unit in its original carton and packing material. Otherwise, pack the equipment in a strong carton
containing at least 2 inches of padding on all sides. Be sure the unit cannot shift around inside the carton. Include
a letter explaining the symptoms and/or defect(s). Be sure to reference the RMA number in your letter and mark
the RMA number on the outside of the carton. If you believe the problem should be covered under the terms of the
warranty, you must also include proof of purchase. Insure your shipment and send it to:
APHEX
3500 N. San Fernando Blvd.
Burbank, CA. 91505 USA
PH: 818.767.2929 FAX: 818.767.2641
4.0 WARRANTY & SERVICE
4.1 LIMITED WARRANTY
PERIOD
One year from date of original purchase.
SCOPE
All defects in materials and workmanship.
The following are not covered:
Voltage conversions , units on which the serial number has been defaced, modified or removed.
Damage or deterioration resulting from: Installation and/or removal of the unit; Accident, misuse, neglect, unau-
thorized product modification; Failure to follow instructions in the Owner’s Manual, User Guide or other official
Aphex documentation; Repair or attempted repair by anyone not authorized by Aphex; Shipping damage – claims
must be presented to the shipper
WHO IS PROTECTED
This warranty will be enforceable by the original purchaser and by any subsequent owner during the warranty
period, so long as a copy of the original Bill of Sale is submitted whenever warranty service is required.
WHAT APHEX WILL PAY FOR
All labor and material expenses for covered items. Aphex will pay all return shipping charges if the repairs are cov-
ered by the warranty.
LIMITATION OF WARRANTY
No warranty is made, either expressed or implied, as to the merchantability and fitness for any particular purpose.
Any and all warranties are limited to the duration of the warrant stated above.
EXCLUSION OF CERTAIN DAMAGES
Aphex liability for any defective unit is limited to the repair or replacement of said unit, out our option, and shall not
include damages of any kind, whether incidental, consequential, or otherwise. Some states do not allow limitations
on how long an implied warranty lasts and/or do not allow the exclusion or limitation of incidental or consequen-
tial damages, so the above limitations and exclusions may not apply to you. This warranty gives you specific rights
which vary from state to state.