E-flite 11.0-Gram G110 Micro Heading Lock Gyro - Manual (Page 3)

agreeing to payment of the repair without notification. Repair
estimates are available upon request. You must include this
request with your repair. Non-warranty repair estimates will be
billed a minimum of ½ hour of labor. In addition you will be billed
for return freight. Please advise us of your preferred method of
payment. Horizon accepts money orders and cashiers checks,
as well as Visa, MasterCard, American Express, and Discover
cards. If you choose to pay by credit card, please include your
credit card number and expiration date. Any repair left unpaid
or unclaimed after 90 days will be considered abandoned and
will be disposed of accordingly. Please note: non-warranty
repair is only available on electronics and model engines.
Electronics and engines requiring inspection or repair
should be shipped to the following address:
Horizon Service Center
4105 Fieldstone Road
Champaign, Illinois 61822
All other Products requiring warranty inspection or
repair should be shipped to the following address:
Horizon Product Support
4105 Fieldstone Road
Champaign, Illinois 61822
Please call 877-504-0233 with any questions or
concerns regarding this product or warranty.
E-flite G110 Micro
Heading Lock Gyro
Warranty Information
Exclusive Warranty- Horizon Hobby, Inc., (Horizon) warranties
that the Products purchased (the “Product”) will be free
from defects in materials and workmanship for a period
of 1 year from the date of purchase by the Purchaser.
Limited Warranty
(a) This warranty is limited to the original Purchaser (“Purchaser”)
and is not transferable. REPAIR OR REPLACEMENT AS
PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE
REMEDY OF THE PURCHASER. This warranty covers only
those Products purchased from an authorized Horizon dealer.
Third party transactions are not covered by this warranty. Proof
of purchase is required for warranty claims. Further, Horizon
reserves the right to change or modify this warranty without
notice and disclaims all other warranties, express or implied.
(b) Limitations- HORIZON MAKES NO WARRANTY OR
REPRESENTATION, EXPRESS OR IMPLIED, ABOUT NON-
INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE OF THE PRODUCT. THE PURCHASER
ACKNOWLEDGES THAT THEY ALONE HAVE DETERMINED
THAT THE PRODUCT WILL SUITABLY MEET THE
REQUIREMENTS OF THE PURCHASER’S INTENDED USE.
(c) Purchaser Remedy- Horizon’s sole obligation hereunder shall
be that Horizon will, at its option, (i) repair or (ii) replace, any
Product determined by Horizon to be defective. In the event of
a defect, these are the Purchaser’s exclusive remedies. Horizon
reserves the right to inspect any and all equipment involved in a
warranty claim. Repair or replacement decisions are at the sole
discretion of Horizon. This warranty does not cover cosmetic
damage or damage due to acts of God, accident, misuse, abuse,
negligence, commercial use, or modification of or to any part
of the Product. This warranty does not cover damage due to
improper installation, operation, maintenance, or attempted repair
by anyone other than Horizon. Return of any goods by Purchaser
must be approved in writing by Horizon before shipment.
Damage Limits:
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT
OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR
PRODUCTION OR COMMERCIAL LOSS IN ANY WAY CONNECTED
WITH THE PRODUCT, WHETHER SUCH CLAIM IS BASED IN
CONTRACT, WARRANTY, NEGLIGENCE, OR STRICT LIABILITY.
Further, in no event shall the liability of Horizon exceed the
individual price of the Product on which liability is asserted.
As Horizon has no control over use, setup, final assembly,
modification or misuse, no liability shall be assumed nor
accepted for any resulting damage or injury. By the act of use,
setup or assembly, the user accepts all resulting liability.
If you as the Purchaser or user are not prepared to accept
the liability associated with the use of this Product, you
are advised to return this Product immediately in new
and unused condition to the place of purchase.
Law: These Terms are governed by Illinois law
(without regard to conflict of law principals).
Safety Precautions:
This is a sophisticated hobby Product and not a toy. It must be
operated with caution and common sense and requires some
basic mechanical ability. Failure to operate this Product in a
safe and responsible manner could result in injury or damage
to the Product or other property. This Product is not intended
for use by children without direct adult supervision. The
Product manual contains instructions for safety, operation and
maintenance. It is essential to read and follow all the instructions
and warnings in the manual, prior to assembly, setup or use,
in order to operate correctly and avoid damage or injury.
Questions, Assistance, and Repairs:
Your local hobby store and/or place of purchase cannot
provide warranty support or repair. Once assembly, setup
or use of the Product has been started, you must contact
Horizon directly. This will enable Horizon to better answer
your questions and service you in the event that you may
need any assistance. For questions or assistance, please
direct your email to [email protected], or
call 877.504.0233 toll free to speak to a service technician.
Inspection or Repairs
If this Product needs to be inspected or repaired, please call for
a Return Merchandise Authorization (RMA). Pack the Product
securely using a shipping carton. Please note that original boxes
may be included, but are not designed to withstand the rigors
of shipping without additional protection. Ship via a carrier that
provides tracking and insurance for lost or damaged parcels,
as Horizon is not responsible for merchandise until it arrives
and is accepted at our facility. A Service Repair Request is
available at www.horizonhobby.com on the “Support” tab. If
you do not have internet access, please include a letter with
your complete name, street address, email address and phone
number where you can be reached during business days, your
RMA number, a list of the included items, method of payment
for any non-warranty expenses and a brief summary of the
problem. Your original sales receipt must also be included for
warranty consideration. Be sure your name, address, and RMA
number are clearly written on the outside of the shipping carton.
Warranty Inspection and Repairs
To receive warranty service, you must include your original
sales receipt verifying the proof-of-purchase date. Provided
warranty conditions have been met, your Product will be
repaired or replaced free of charge. Repair or replacement
decisions are at the sole discretion of Horizon Hobby.
Non-Warranty Repairs
Should your repair not be covered by warranty the repair will be
completed and payment will be required without notification or
estimate of the expense unless the expense exceeds 50% of the
retail purchase cost. By submitting the item for repair you are 12885