Watts Fleck 5600 Plastic Valve - Manual (Page 29)

Model 5600SE Downflow
29
Troubleshooting
PROBLEM CAUSE CORRECTION
1. Softener fails to regenerate. A. Electrical service to unit has been
interrupted.
A. Assure permanent electrical
service (check fuse, plug, pull chain
or switch).
B. Timer is not operating properly. B. Replace timer.
C. Defective valve drive motor. C. Replace drive motor.
D. Timer programming bad (improper
programming).
D. Check programming and reset as
needed.
2. Softener delivers hard water. A. Bypass valve is open. A. Close bypass valve.
B. No salt in brine tank. B. Add salt to brine tank and maintain
salt level above water level.
C. Injectors or screen plugged. C. Replace injectors and screen.
D. Insufficient water flowing into brine tank. D. Check Brine tank fill time and clean
brine line flow control if plugged.
E. Hot water tank hardness E. Repeated flushings of the hot water
tank is required.
F. Leak at distributor tube F. Make sure distributor tube is not
cracked. Check o-ring and tube pilot.
G. Internal valve leak. G. Replace seals and spacers and/or
piston.
H. Flow meter jammed. H. Remove obstruction from flow
meter.
I. Flow meter cable disconnected or not
plugged into meter.
I. Check meter cable connection to
timer and meter.
J. Improper programming. J. Reprogram the control to the proper
regeneration type, inlet water
hardness, capacity or flow meter
size.
3. Unit uses too much salt. A. Improper salt setting. A. Check salt usage and salt
setting.
B. Excessive water in brine tank. B. See problem 7, page 30 .
C. Improper programming. C. Check programming and reset as
needed.
4. Loss of water pressure. A. Iron buildup in line to water
conditioner.
A. Clean line to water conditioner.
B. Iron buildup in water conditioner. B. Clean control and add resin cleaner
to resin bed. Increase frequency of
regeneration.
C. Inlet of control plugged due to foreign
material broken loose from pipes by recent
work done on plumbing system.
C. Remove piston and clean
control.
5. Loss of resin through
drain line.
A. Air in water system. A. Assure that well system has proper
air eliminator control check for dry
well condition.
B. Drain line flow control is too large. B. Ensure drain line flow control is
sized correctly.
6. Iron in conditioned water. A. Fouled resin bed. A. Check backwash, brine draw and
brine tank fill. Increase frequency of
regeneration. Increase backwash
time.
B. Iron content exceeds recommended
parameters.
B. Add iron removal from filter or
system.