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4 troubleshooting, 1 faults, Troubleshooting – Metrohm 847 Lab Link User Manual

Page 41

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4

Troubleshooting

4 Troubleshooting

4.1 Faults

Problem

Cause

Remedy

Power supply of the
Lab Link is missing or
insufficient

Check whether the USB cable
between the 847 USB Lab Link
and the Titrando is plugged in
correctly.

If you have used a hub to
connect the 847 USB Lab Link
to the Titrando, this hub must be
self-powered. Otherwise the Lab
Link's power supply is insuffi-
cient.

Ethernet connection is
interrupted

Check whether the Ethernet
cable 3 of the 847 USB Lab Link
is plugged in correctly. The
status LED 2 is blinking irregu-
larly if communication is func-
tioning (e.g. printing a report)

Lab Link Server:

Status "not avail-
able"

TCP/IP address of the
847 USB Lab Link is
incorrectly configured

Compare the TCP/IP address
set in the Lab Link Server with
the address of the Lab Link. The
address of the 847 USB Lab
Link can be checked and
modified in the device manager
of the Touch Control (see
Section 2.3.2).

847 USB Lab Link / Lab Link Server

37