Metrohm 760 Sample Changer - Manual (Page 34)

4.5 Warranty and Conformity
760 Sample Changer, Appendix
31
4.5 Warranty and Conformity Warranty and Conformity
4.5.1 Warranty
The warranty on our products is limited to defects that are trace-
able to material, construction or manufacturing error which occur
within 12 months from the day of delivery. In this case, the defects
will be rectified in our workshops free of charge. Transport costs
are to be paid by the customer.
For day and night operation, the warranty is limited to 6 months.
Glass breakage in the case of electrodes or other parts is not cov-
ered by the warranty. Checks which are not a result of material or
manufacturing faults are also charged during the warranty period.
For parts of outside manufacture insofar as these constitute an
appreciable part of our instrument, the warranty stipulations of the
manufacturer in question apply.
With the regard to the guarantee of accuracy, the technical specifi-
cations in the instruction manual are authoritative.
Concerning defects in material, construction or design as well as
the absence of guaranteed features, the orderer has no rights or
claims except those mentioned above.
If damage of the packaging is evident on receipt of a consignment
or if the goods show signs of transport damage after unpacking,
the carrier must be informed immediately and a written damage
report demanded. lack of an official damage report releases
Metrohm from any liability to pay compensation.
If any instruments and parts have to be returned, the original pack-
aging should be used if at all possible. This applies above all to in-
struments, electrodes, burette cylinders and PTFE pistons. Before
embedment in wood shavings or similar material, the parts must
be packed in a dustproof package (for instruments, use of a plastic
bag is imperative). If open assemblies are enclosed in the scope of
delivery that are sensitive to electromagnetic voltages (e.g. data
interfaces etc.) these must be returned in the associated original
protective packaging (e.g. conductive protective bag). (Exception:
assemblies with built-in voltage source belong in a non-conductive
protective packaging).
For damage which arises as a result of non-compliance with these
instructions, no warranty responsibility whatsoever will be ac-
cepted by Metrohm.