Back cover, Rockwell automation support, Installation assistance – Rockwell Automation 1799-DASCII DeviceNet Serial Interface User Manual
Page 36: New product satisfaction return
Publication 1799-IN012B-EN-P - July 2008
PN
-29563
Supersedes Publication 1799-IN012A-EN-P - November 2007
Copyright © 2008 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.
Rockwell Automation Support
Rockwell Automation provides technical information on the Web to assist you in
using its products. A
, you can find
technical manuals, a knowledge base of FAQs, technical and application notes,
sample code and links to software service packs, and a MySupport feature that you
can customize to make the best use of these tools.
For an additional level of technical phone support for installation, configuration and
troubleshooting, we offer TechConnect support programs. For more information,
contact your local distributor or Rockwell Automation representative, or visit
Installation Assistance
If you experience a problem within the first 24 hours of installation, please review
the information that's contained in this manual. You can also contact a special
Customer Support number for initial help in getting your product up and running.
New Product Satisfaction Return
Rockwell Automation tests all of its products to ensure that they are fully
operational when shipped from the manufacturing facility. However, if your
product is not functioning and needs to be returned, follow these procedures.
Allen-Bradley, Rockwell Automation, RSNetWorx for DeviceNet, SLC 500, and TechConnect are trademarks of Rockwell
Automation, Inc.
Trademarks not belonging to Rockwell Automation are property of their respective companies.
United States
1.440.646.3434
Monday – Friday, 8 a.m. – 5 p.m. EST
Outside United
States
Please contact your local Rockwell Automation representative for any
technical support issues.
United States
Contact your distributor. You must provide a Customer Support case number
(see phone number above to obtain one) to your distributor in order to
complete the return process.
Outside United
States
Please contact your local Rockwell Automation representative for the return
procedure.