Back cover, Rockwell automation support, Installation assistance – Rockwell Automation 1799-D16U16BL 16 Input/16 Output Discrete Embedded I/O User Manual
Page 24: New product satisfaction return
Publication 1799-IN004F-EN-P - September 2008
PN-31833
Supersedes Publication 1799-IN004E-EN-P - May 2007
Copyright © 2008 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.
Rockwell Automation Support
http://support.rockwellautomation.com
, you can find
technical manuals, a knowledge base of FAQs, technical and application notes,
sample code and links to software service packs, and a MySupport feature that you
can customize to make the best use of these tools.
For an additional level of technical phone support for installation, configuration and
troubleshooting, we offer TechConnect support programs. For more information,
contact your local distributor or Rockwell Automation representative, or visit
.
Installation Assistance
If you experience a problem with a hardware module within the first 24 hours of
installation, please review the information that's contained in this manual. You can
also contact a special Customer Support number for initial help in getting your
module up and running:
New Product Satisfaction Return
Rockwell Automation tests all of its products to ensure that they are fully
operational when shipped from the manufacturing facility. However, if your
product is not functioning and needs to be returned, follow these procedures.
RSNetWorx for DeviceNet, Allen-Bradley, Rockwell Automation, TechConnect and DeviceLogix are trademarks of Rockwell
Automation, Inc.
Trademarks not belonging to Rockwell Automation are property of their respective companies.
United States
1.440.646.3434
Monday – Friday, 8am – 5pm EST
Outside United
States
Please contact your local Rockwell Automation representative for any
technical support issues.
United States
Contact your distributor. You must provide a Customer Support case number
(see phone number above to obtain one) to your distributor in order to
complete the return process.
Outside United
States
Please contact your local Rockwell Automation representative for return
procedure.