Rockwell Automation Arena OptQuest Users Guide - Manual (Page 7)

1 • W ELCOME TO O PT Q UEST FOR A RENA
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Reference the user’s guide
For assistance with your optimization, we recommend that you consult this Arena
OptQuest User’s Guide and the online help available in the software.
D OCUMENT CONVENTIONS
Throughout the guides, a number of style conventions are used to help identify material.
New terms and concepts may be emphasized by use of italics or bold; file menu paths are
in bold with a (>) separating the entries (e.g., go to Help > Arena Help); text you are
asked to type is shown in Courier Bold (e.g., in this field, type Work Week), and dialog
box and window button names are shown in bold (e.g., click OK).
Get help
Online help is always at your fingertips! A separate help structure is available in OptQuest
for Arena to guide you with your optimization efforts. Just refer to the help table of
contents and index for a list of all help topics.
Get phone support
Rockwell Automation provides full support for the entire Arena family of products.
Questions concerning installation, how modules work, the use of the model editor, and the
use of the software are handled by technical support.
A
RENA TECHNICAL SUPPORT INCLUDES
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(for users on active maintenance) a technical support hotline and e-mail address
staffed by full-time, experienced professionals
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help with installation problems or questions related to the software’s requirements
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troubleshooting
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limited support regarding the interaction of Arena with other programs
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support of the Arena Object Model, which is used in Microsoft Visual Basic for
Applications.