Back cover, Rockwell automation support, Installation assistance – Rockwell Automation 1784-U2CN USB-to-ControlNet Cable Installation Instructions User Manual
Page 16: New product satisfaction return

Rockwell Automation Support
Rockwell Automation provides technical information on the Web to assist you in using
its products. At
.
Installation Assistance
If you experience a problem within the first 24 hours of installation, please review the
information that's contained in this manual. You can also contact a special Customer
Support number for initial help in getting your product up and running.
New Product Satisfaction Return
Rockwell Automation tests all of its products to ensure that they are fully operational
when shipped from the manufacturing facility. However, if your product is not
functioning and needs to be returned, follow these procedures.
Allen-Bradley, Data Highway Plus, DH+, PLC-5, RSLinx, Rockwell Automation, SLC, and TechConnect are
trademarks of Rockwell Automation, Inc.
Trademarks not belonging to Rockwell Automation are property of their respective companies.
United States
1.440.646.3434
Monday – Friday, 8 a.m. – 5 p.m. EST
Outside United States
Please contact your local Rockwell Automation representative for any
technical support issues.
United States
Contact your distributor. You must provide a Customer Support case number
(see phone number above to obtain one) to your distributor in order to
complete the return process.
Outside United States
Please contact your local Rockwell Automation representative for the return
procedure.
Publication 1784-IN047A-EN-P - November 2008
PN-25192
Copyright © 2008 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.