Troubleshooting potential flash problems – Rockwell Automation 1203-SSS Smart Self-powered Serial Converter User Manual
Page 44

C-4
Flash Updates
Troubleshooting Potential Flash Problems
Description
Corrective Action
“Transfer Cancelled by Remote
System” message appears and the
Flash is not completed.
• Restart HyperTerminal and repeat the Flash
procedure.
• If you are using Windows NT 4.0, install SP3
or later. Windows NT service packs are
available from the Microsoft web site:
http://www.microsoft.com.
• Download a HyperTerminal Private Edition
update from the Hilgraeve web site:
http://www.hilgraeve.com.
(Please note that there is a license
requirement with this software.) Then,
perform the Flash procedure again.
The “Xmodem File Send” for dialog
box appears, but the Flash file is not
transferred.
• Verify that you have selected the Xmodem
protocol in the Send file dialog box.
• Verify that the new file is on your hard disk.
Do not attempt to Flash from a floppy disk or
a network.
• Verify that you are sending the file within 60
seconds of pressing Y to confirm that you
want to perform the Flash.
After completing a Flash, you are
unable to communicate with the serial
converter. For example, meaningless
text appears on the HyperTerminal
screen.
• Set the serial port rate to 9600. If parameters
are changed during a Flash update, all
parameters are set to their default settings.
You are unable to initiate a Flash to a
DPI host or peripheral product.
• Verify that Parameter 16 - [Interface Select]
is set to “Auto” (default setting).