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Troubleshooting potential flash problems – Rockwell Automation 1203-SSS Smart Self-powered Serial Converter User Manual

Page 44

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Flash Updates

Troubleshooting Potential Flash Problems

Description

Corrective Action

“Transfer Cancelled by Remote
System” message appears and the
Flash is not completed.

• Restart HyperTerminal and repeat the Flash

procedure.

• If you are using Windows NT 4.0, install SP3

or later. Windows NT service packs are
available from the Microsoft web site:
http://www.microsoft.com.

• Download a HyperTerminal Private Edition

update from the Hilgraeve web site:
http://www.hilgraeve.com.
(Please note that there is a license
requirement with this software.) Then,
perform the Flash procedure again.

The “Xmodem File Send” for dialog
box appears, but the Flash file is not
transferred.

• Verify that you have selected the Xmodem

protocol in the Send file dialog box.

• Verify that the new file is on your hard disk.

Do not attempt to Flash from a floppy disk or
a network.

• Verify that you are sending the file within 60

seconds of pressing Y to confirm that you
want to perform the Flash.

After completing a Flash, you are
unable to communicate with the serial
converter. For example, meaningless
text appears on the HyperTerminal
screen.

• Set the serial port rate to 9600. If parameters

are changed during a Flash update, all
parameters are set to their default settings.

You are unable to initiate a Flash to a
DPI host or peripheral product.

• Verify that Parameter 16 - [Interface Select]

is set to “Auto” (default setting).