Yamato Scientific RE500 Evaporators, Rotary - Manual (Page 29)

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9. After Sale Service and Warranty
Request for Repair
When you request repair
If any troubles should occur, stop the operation immediately, turn the power off, pull the power cord out
and contact Yamato Sciectific’s Technical Service Department.
Necessary information
● Model Number
● Serial Number
● Date of Purchase
● Distributor Name
● Information on difficulties
Be sure to show the warranty when service man visits you.
Warranty (Accessory)
● Keep your warranty card for future references. Check the name of the distributor, date of purchase
and any other contents of warranty.
● The terms of warranty is one year limited commencing the date of purchase. Repair is made without
charge according to the contents of warranty.
● As for repair after expiration of the warranty period, consult the seller or our service office. As long as
the function of the unit is maintained by repair, upon your request, we’ll repair it with charge.
Minimum period to keep repair parts in stock
Minimum period to keep repair -parts in stock is 7 years after the production stop. The repair parts
means any necessary parts to maintain the performance of the unit.