BT 1020 - Manual (Page 69)

The handset charger is not working
You should hear a beep when placing the handset in the charger.
Check that the power adaptor is properly plugged into the charger.
Make sure your handset has slotted correctly into the charger.
Check the batteries are fitted correctly into the handset.
Check you are using the correct power adapter supplied.
I cannot dial numbers from the phone book
You need to store the full area code when you’re using BT Broadband Talk.
Caller’s number is not displayed
The number has been withheld by the caller, is unavailable or is an international call, see page 40.
What if I’m having problems making a call?
To make a call you must always include the full area code, even if calling locally,
e.g. 0208, 0207, 01702
Does my computer need to be on to make BT Broadband Talk calls?
No, it doesn’t but your BT Home Hub must be switched on and your phone light steady green.
Help
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Hub Phone 1020 – Issue 3 – Edition 1 – 05.10.07.07 – 8423
8423 Hub Phone 1020 Iss.3 [1] 12/10/07 12:26 Page 69